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This unique program allows one of our customer care representatives to call on you periodically to ensure that:
- Maintenance: Your Photocopier, Printer, Fax or Scanner is maintained to a high standard, therefore lease rent or buy your photocopier printer from Mitronics.
- Staff Training: All your staff are trained now and in the future.
- Quality: Copy quality assessed and adjusted if required.
- Toners: Toner supplies are checked for best copy quality and performance
- VIP Bureau Facilities: Use of the Mitronics Bureau facilities in Photocopying, printing, faxing, laminating and binding in emergency situations.
Should your equipment require any major servicing which cannot be rectified in the field, a loan machine would be made available to alleviate any disruption to your business.
- Photocopier: Loan Machines
- Printer: Loan Machines
- Please note: above applies to customers with contracts only. Lease contracts are only available to Australian Customers.
Service from a single point of contact reduces the amount of Vendors you have to deal with.
- Saving: Resulting saving to you, the customer.
- Specialised Staff: Our product specialised staff can service your equipment without looking elsewhere.
- Time saving: Reduction of the number of invoices to process and pay each year.
- Service Control Centre: Immediately log and allocate service calls On-Line or by phone.
- Tracking: Accurately track usage and performance of your office equipment.
With Mitronics you can choose from the widest range of manufacturers giving you an unbiased recommendation tailored to your specific requirements.
- Top Brands: You will find our recommendations not only benefitial but cost and time saving.
- Choice: We lease, rent or sell the equipment of your choice at the best possible price.
- Installation: Depending on your plan, we will deliver, install and train your staff.
- Business plus: Get more value from a tailored Mitronics plan.
- Office Supplies: We are committed to bringing superior quality office supplies and therefore increased productivity to our customers. Lease rent or buy your photocopier printer or any Office Equipment from Mitronics.
All Technicians are supported by "Mobile Spare Parts Vehicles".
- Down-Time: Having a comprehensive Spare-part contingent assists to minimize a possible down-time.
- Plans: See what a tailored Mitronics Plan can do for you
- Technicians: Mitronics Technicians are all manufacturer trained.
- Service Center: Friendly service operators and Technicians are available at all times to ensure customer satisfaction.
Mitronics Corporation offers Extended Service Agreements of up to 10 Years!
- Extended 10: Up to 10 years on a new Photocopier.
- Extended 5: Up to 5 years on other products.
- Mitronics Cost Saving: Avoiding the cost of updating - particularily if the machine has been reliable and servicing your needs.
- Service History: Mitronics has a full service history available for your machine, which allows for easy decision making. Lease rent or buy your photocopier printer or any Office Solution from Mitronics.
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